Links / Glossary

Hotels
Provides quality accomodation for travellers.
www.theindependents.co.uk www.instituteofhospitality.org
Private Country Homes
Provides a high standard of guest accomodation and venue for celebrations. www.countryhotelbreaks.co.uk www.exclusivehotels.co.uk

Golf Club
Association where hospitality and accomodation is provide. www.ashburygolfhotel.co.uk www.woodburypark.co.uk

Sailing Club
Association where hospitality and some accomodation is provided. www.uksail.co.uk/clubs

Charters
Hire (ship) by www.charters.org.uk www.acquacruise.com www.sunsail.co.uk

Professional
Belonging to or connected to a profession

Best Practice
Adopting the best practice. www.businesslink.gov.uk

Code of Conduct
Body of regulation to control conduct of business. www.bcs.org

British Hospitality Association
www.bha.org.uk

Recruitment and Employment Confederation
www.rec.uk.com

SMEs
Small to medium business enterprises. www.rba.co.uk

Success
The accomplishment of what was aimed for. Personality Profiling In house/external company profiling system.

MSR (Mystery Shopper Report)
Mystery Shopper Report consists of visit/s to clients property to establish how guests are treated on arrival and during thier stay. MSR is a good way to reconise weak areas and what improvements should be made.

CV
Curriculum Vitae

In-house
Company's own material

Verification Report
Report confirming information details given.

Website Advertising
Advertising on Anchor Recruitment website Consultants www.nerecruitment.com www.racopland.co.uk Wine www.planetofthegrapes.co.uk Boat Ownership